Frequently Asked Questions
Do I need to install Tesorai?
No. The hosted platform runs in your browser, so you do not need to install or maintain local search software. See the Search quickstart for the Search workflow.
What types of proteomics data does Tesorai support?
Tesorai Search supports DDA and DIA processing, supported TMT workflows, immunopeptidomics, and custom FASTA searches. Compatible formats and settings depend on the instrument and acquisition type.
See the Search quickstart for upload guidance. For a specialized workflow, email info@tesorai.com with your experiment type and desired outputs.
What can I do with Chat and Trove?
Chat supports quality control, statistical analysis, visualization, and biological interpretation through conversation. You can inspect the analysis code and export figures and tables.
Trove is Tesorai’s curated public proteomics data resource. Find a relevant study and continue its analysis in Chat to investigate published results or compare evidence across studies. See Using Trove for instructions.
Do you offer private deployment options?
Contact us to discuss operation in your organization’s cloud environment. Supported components, infrastructure, access controls, implementation scope, and timelines need to be agreed for the specific deployment.
Email info@tesorai.com with your requirements.
Can you support a specialized workflow?
We work with research teams to assess specialized analysis needs, large-scale processing, and deployment requirements. Scope and availability depend on the project.
Email info@tesorai.com with your scientific question, data type, and desired outputs so we can discuss the fit.
How is data stored on the hosted platform?
Tesorai’s hosted platform uses Google Cloud services to store and process uploaded data and results, with encryption at rest and in transit.
If your institution requires a security review, specific data residency, or a data retention agreement, contact info@tesorai.com for written details applicable to your deployment before uploading the data.
Do third-party services process my data?
Tesorai uses third-party service providers to operate the platform, including cloud hosting and services that support Chat. The data processed depends on the features you use.
For questions about service providers, AI processing, data use, retention, or deletion, contact info@tesorai.com for current details and any agreement your institution requires.
Is Tesorai free?
Tesorai offers a Free plan with 1,000 credits at signup and 200 credits per month. Academic and commercial users can use this plan, with usage covered by the included credits across Search, Chat, and Trove.
Plus starts at $20/month and Pro at $100/month, with custom Enterprise plans for teams and larger workloads. See the pricing page for current details and trial terms.
How much does a Search job cost?
Tesorai shows an estimated credit cost before you start a search. Review it before launching. Cost depends on your input files, FASTA database, acquisition type, instrument, digestion specificity, modifications, and other search settings.
See Plans and Credits for details.
Are Search and Chat credits the same?
Yes. Tesorai uses one credit balance across Search, Chat, and Trove. Chat and Trove analyses consume credits according to the complexity of the analysis, including on paid plans.
See Plans and Credits.
Do my credits roll over, and can I buy more?
Unused monthly credits roll over up to three times your monthly allowance. You can purchase additional credits without changing your subscription.
Check your account for your balance and purchasing options, and see Plans and Credits and the pricing page for details.